Privacy Policy

This website is run by Indian Dental & Cosmetology Clinic, Prabhas College Main Road, Kedareswararaopet, Vijayawada - 520 003. In this policy, “we”, “us” and “the clinic” mean Indian Dental & Cosmetology Clinic. We respect your privacy and handle your information with the same care we give your treatment.

We only collect what we need to look after you:

• Appointment requests — your name, phone number, the department or treatment you are interested in, preferred date and any message you add in the booking or contact form.
• Clinical information — medical and dental history, photographs, X-rays and treatment notes collected when you visit the clinic.
• Messages you send us by phone, WhatsApp, email or social media.

We do not use advertising or tracking cookies on this website. Your browser only remembers, for the current visit, that you have already seen our announcement poster so it is not shown again.

• To confirm, schedule and remind you about appointments.
• To diagnose, plan and provide your treatment, and for follow-up care.
• To answer your questions and share aftercare instructions.
• To process bills, insurance and government health schemes you choose to use.
• To meet our legal and medical record-keeping duties.

When you submit the booking or contact form, your details are opened in WhatsApp so you can send them to our clinic number. That message is handled by WhatsApp (Meta) under its own privacy policy. The form itself does not store your details on our website.

We never sell or rent your personal information. We share it only when needed:

• With doctors and staff involved in your care, including referral specialists and dental labs.
• With insurers or government schemes (such as Aarogyasri or EHS), when you ask us to.
• With trusted service providers who help run our website and systems, under confidentiality.
• When required by law, a court or a public authority.

Before-and-after photos and patient images are shown on this website or our social media only with the patient's consent. If you would like an image of you removed, contact us and we will take it down promptly.

Records are kept securely and only authorised staff can access them. We keep clinical records for as long as medical regulations require, and other information only as long as it is useful for your care or required by law. No system is completely secure, but we take reasonable steps to protect your information.

In line with India's Digital Personal Data Protection Act, 2023, you can ask to see the personal information we hold about you, correct it, or ask us to delete it where we are not required to keep it. You can also withdraw consent you have given us, for example for using your photos. Contact us using the details below and we will respond as soon as possible.

This website links to and embeds services such as Google Maps, Instagram, Facebook, YouTube and WhatsApp. These services may collect information under their own privacy policies, which we do not control.

We may update this policy from time to time. The “Last updated” date at the top of the page shows when it last changed.